Yesterday

So, I'm a little late on blogging on yesterdays events, but hey, better late than never!

So yesterday I began the class period re-imaging computers. What a fun task. Then we had a few girls come to the help desk, so I had to help them...scary thought...

The first thing I did was give a girl a new battery. Then I had another girl come and I had to run a software on her computer to make her fan quieter. The next girl that came up had one of her keys missing, so I replaced her keyboard...pretty much by myself...that was interesting. But hey, when all was said and done, it was fixed!

After all the girls were gone, I learned how to write a ticket for someone when their computer comes into the helpdesk.

All in all, I would say that yesterday was an eventful day!

Pen? Touchscreen? Sound? Webcam?

Check, check, check, check.

Today, I spent my class period going through the Toshiba Loaners and making sure that all of these things work. It wasn't difficult, but it kept me busy and learning for the class period. We went through about 15 loaners and out of them, only 8 were perfectly working.

Help! (desk)

So today was my first actual day of interning in the help desk. Oh boy. Here goes nothing!

So the first thing I did when I got there was to try and diagnose a computer that was having writing problems. Well after messing with it for about 20 minutes I discovered that it was her pen having the problem, not her computer. After being show how to do a work order I quickly jumped to the task.

The next thing that I was asked to do was to reimage a computer. This was a task. I learnt kind of quickly on how to reimage it and set it back up. It was easy to wipe it clean but a little bit more difficult to try and set it back up again. I have a feeling that it'll get easier as it goes!

Computers Falling From the Sky

So today, we dropped computers from the second story. I thought it was really cool to see the different cases and how they protected/didn't protect the computers. I wasn't really surprised to find out how the cases we have now fared, but I was very surprised to see how the red cases did.

When dropped from the second story, bricks ended up killing our black cases. However, when it came to the red case, it didn't damage the case too badly. When both cases were rolled over by the car, the black case did not protect the computer very well, but the red case protected the computer so well that the computer did not even break.

My favorite part of this class was probably when we dropped the laptop off the second story without the case. It was interesting to see how the laptop shattered and which pieces were the first to go.

January 13th, 2010

So here's my blog for January 13th. Wednesday.

I found this little article thing on ForeverGeek website. I thought it would be pretty cool if you have something like this for your netbook. I mean, who wouldn't want a little power charger type thing just to be able to put in your purse and take it on the go. It would be easy to travel with and such and you'd be charged a lot. Now the question, does it work?

http://www.forevergeek.com/2010/01/airnergy_wi-fi_to_full_batt/