So the first thing I did when I got there was to try and diagnose a computer that was having writing problems. Well after messing with it for about 20 minutes I discovered that it was her pen having the problem, not her computer. After being show how to do a work order I quickly jumped to the task.
The next thing that I was asked to do was to reimage a computer. This was a task. I learnt kind of quickly on how to reimage it and set it back up. It was easy to wipe it clean but a little bit more difficult to try and set it back up again. I have a feeling that it'll get easier as it goes!
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