So yesterday I began the class period re-imaging computers. What a fun task. Then we had a few girls come to the help desk, so I had to help them...scary thought...
The first thing I did was give a girl a new battery. Then I had another girl come and I had to run a software on her computer to make her fan quieter. The next girl that came up had one of her keys missing, so I replaced her keyboard...pretty much by myself...that was interesting. But hey, when all was said and done, it was fixed!
After all the girls were gone, I learned how to write a ticket for someone when their computer comes into the helpdesk.
All in all, I would say that yesterday was an eventful day!
No comments:
Post a Comment